Care Guide
Caring for Your Jewelry
The pieces that last lifetimes are the ones that are loved and cared for. A little attention goes a long way.
Daily Wear
Put jewelry on last
Apply perfume, lotion, hairspray, and makeup before putting on your jewelry. Chemicals in these products can dull metals and damage gemstones over time.
Remove before water
Take off your jewelry before showering, swimming, or washing dishes. Prolonged exposure to water — especially chlorinated or salt water — can affect the finish and loosen settings.
Remove during physical activity
Remove pieces before exercise, gardening, or any activity where your jewelry might be knocked against hard surfaces. Impact can loosen prongs and scratch metals.
Cleaning
Gold jewelry
Soak in warm water with a few drops of mild dish soap for 10–15 minutes. Gently scrub with a soft-bristle toothbrush. Rinse thoroughly and pat dry with a lint-free cloth. Avoid ultrasonic cleaners for pieces with fragile or porous stones.
Sterling silver
Polish with a silver polishing cloth to remove tarnish. For deeper cleaning, use warm soapy water and a soft brush, then dry immediately and thoroughly. Tarnish is natural — it can always be polished away.
Gemstones
Most gemstones can be gently cleaned with warm water and mild soap. Avoid steam cleaners and ultrasonic cleaners for softer stones (opal, pearl, turquoise, emerald). When in doubt, a soft damp cloth is always safe.
Diamonds
Diamonds attract oils and grease, which can cloud their brilliance. Clean regularly with warm soapy water and a soft toothbrush. A brief soak helps loosen buildup around the setting.
Storage
Store pieces separately
Jewelry should be stored individually to prevent scratching. Use the pouch or box your VERO piece arrived in, or a fabric-lined jewelry box with separate compartments.
Keep away from sunlight and heat
Direct sunlight and heat can fade certain gemstones and affect the finish of metals. Store in a cool, dry place away from windows.
Anti-tarnish strips
For sterling silver, placing an anti-tarnish strip in your storage drawer or box will slow oxidation significantly.
What to Avoid
Harsh chemicals
Keep jewelry away from bleach, chlorine, acetone (nail polish remover), and household cleaning products. These can permanently damage metals and dissolve certain gemstone treatments.
Abrasives
Never use toothpaste, baking soda paste, or abrasive cloths to clean jewelry. These scratch metal surfaces and can damage softer stones.
Sleeping in jewelry
Sleeping in fine jewelry — especially chains and earrings — puts unnecessary stress on clasps, settings, and links. We recommend removing pieces before bed.
Professional Care
Annual check-ups
We recommend having your fine jewelry professionally inspected once a year. A jeweler can check for loose prongs, worn clasps, and subtle damage before a stone is lost.
Replating
White gold pieces are rhodium-plated to enhance their bright, white appearance. With regular wear, this plating gradually wears away — a normal process. Replating every 1–2 years restores the original look.
Repairs
If a clasp breaks, a stone comes loose, or a prong bends, stop wearing the piece immediately and bring it to a qualified jeweler. Most repairs are straightforward when caught early.
Questions about a specific piece? Get in touch and we'll advise you directly.